Maintenance, Repair, and Warranties

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Keeping our heat pumps running smoothly and efficiently is essential to ensure their efficient performance. While heat pumps are fairly low maintenance heating devices, it is important to perform a few routine procedures to avoid the need for more costly repair work down the road.

Vegetation, dust, pollen, and clutter should be cleared from the outdoor unit regularly. It is also important to keep the outdoor units clear of ice and snow. The indoor unit contains a dust filter that needs to be cleaned regularly. The frequency of cleaning these these parts can range from weeks to months depending on use, where you live, whether or not you have pets, and other factors. It is suggested that you have a professional technician service your heat pump annually. They can run diagnostics, check for leaks, perform a deep cleaning, and make sure everything is functioning properly.

Your heat pump likely came with a default parts warranty of so many years. If you registered it at the time of installation, you likely increased the duration that the parts warranty is available to you. Some local companies offer a labor warranty in addition to the parts warranty.

Below is a partial list of local heat pump installers with an overview of the repair, maintenance services, and warranty services that they offer.

Alaska Plumbing and Heating

Alaska Plumbing and Heating offers maintenance and repairs for any brand of heat pump installed by any installer. Below are descriptions of the services they offer.

Maintenance
  • Unit cleaning
  • Leak diagnostics
  • Diagnostic tool to detect any other issues with the heat pump
Repairs
  • Line set repairs
  • Circuit board repairs
  • Heat pump replacement
Warranties

Alaska Plumbing and Heating offers the Platinum Dealer Standard Warranty. They will also honor the Asure Warranty.

Platinum Warranty

  • Parts only
  • 12 years for the outdoor unit
  • 7 years for the indoor unit

Asure Warranty

  • $500 to $600
  • Parts and labor
  • 12 years
  • Replacement units not included
Contact
  • 907-209-6648
  • alaskaplumbing@yahoo.com
  • Website

Kusi.aat’ Kaa’ Refrigeration, LLC

Kusi.aat’ Kaa’ Refrigeration offers maintenance and repairs for Daikin, Mitsubishi, and Fujitsu heat pumps installed by any installer. Below are descriptions of the services they offer.

Maintenance
  • Unit cleaning (indoor and outdoor)
  • Any other required maintenance
Repairs
  • Any required repairs
  • Heat pump replacements
Warranties

Kusi.aat’ Kaa’ Refrigeration offers the Asure Warranty and honors warranties sold by other installers.

Asure Warranty

  • $500 to $600
  • Parts and labor
  • 12 years
  • Replacement units not included
  • Freight for parts and extra drive time not included
Contact
  • 907-957-8585
  • kusi.aatkaarefrigerationllc@gmail.com
  • Website

Panhandle Heat Pumps

Panhandle Heat Pumps offers maintenance for Daikin, ductless heat pumps installed by any installer. Panhandle Heat Pumps prioritizes doing repairs and maintenance on heat pumps they installed. Below are descriptions of the services they offer.

Maintenance
  • Take apart the outdoor unit for cleaning
  • Clean the indoor unit
  • Leak diagnostics
  • Replace degraded insulation
Repairs
  • Leak repairs, including refrigerant leaks
  • Fan motor repairs
  • Circuit board replacement
  • Error checking
Warranties

Panhandle Heat Pumps offers the Asure Warranty.

Asure Warranty

  • $500 to $600
  • Parts and labor
  • 12 years
  • Replacement units not included
Contact
  • 907-523-7767
  • PanhandleHeatPumps@gmail.com
  • Website

Schmolck Mechanical

Schmolck Mechanical offers maintenance and repairs on heat pumps installed by any installer. Below are descriptions of the services they offer.

Maintenance
  • Coil cleaning for indoor and outdoor units
  • Daikin diagnostics to test performance, target temperatures, pressures, and more
  • Offer to install roofs over the outdoor units during heat pump installation
Repair
  • Can do any repairs identified by the Daikin D-checkers, a diagnostic tool
Warranties

Schmolck Mechanical offers the Asure Warranty and honors warranties sold by other installers

Asure Warranty

  • $500 to $600
  • Parts and labor
  • 12 years
  • Replacement units not included
Contact
  • 907-209-4559 or 907-500-7065
  • mmoffitt@schmolckmechanical.com
  • Website